AI chatbots are becoming increasingly valuable to organizations for automating business processes such as customer service, sales, and human resources. AI chatbots are programs that simulate human-like conversations using natural language processing (NLP).


​​Smart companies are integrating intelligent and interactive chatbots into their inbound marketing strategies. Artificial Intelligence chatbots are available 24/7 and can handle conversations with multiple customers at once.

What is an AI Chatbot?

AI chatbots provide more natural communication with humans.The artificial intelligence of interactive chatbots is revolutionizing the customer service experience. AI chatbots are smarter versions of these chatbots. They use machine learning and natural language processing to understand human intent better.

There are a variety of Artificial Intelligence chatbot platforms available in the market. So you are wondering how to create an interactive chatbot for your company? Are you ready to find the best online chatbots for your website and other platforms? Let’s explore the most powerful platforms to build Artificial Intelligence Chatbots for your Business

1. ProProfs ChatBot

ProProfs ChatBot brings both human and automation efforts together. What’s even better is its testing abilities. You can test how quickly your chatbot responds to your inputs before you take it live on your website. As a customer support solution, it helps you create and configure multiple chatbots for your website without the need to have prior coding knowledge.

Pros
  • Simplifies chatbot building process.
  • Offers multiple chatbot templates to help users get started with the building process.
  • Helps users manage incoming chats in the absence of agents and creating tickets for complex queries.

Cons
  • Lacks in-depth insights and reports on how the chatbot is performing on the user’s website.

2. Aivo

One of the best AI chatbot platforms, Aivo powers your customer support and helps you respond in real-time through text or voice. With Aivo, you can give your customers a uniform experience whether they contact you through your app, website, Facebook, or WhatsApp. Their software solution can help you increase conversions and optimize your resources.

Pros
  • Easy to create ads
  • Gathers unanswered questions to help you develop the bot
  • Can easily integrate with third-party services like Zendesk, Salesforce, Zapier, Live, and many others

Cons
  • Free version not available

3. Boost.ai

Boost is one of the best AI chatbot software solutions. This software platform can help you provide quicker service to your customers. It can help you build intelligent and interactive chatbots for your websites. Additionally, they can also reduce their wait time by providing the answers to frequently asked questions automatically.

Pros
  • Easy to build your chatbot
  • Provides detailed analytics
  • Human chat agents can get real-time suggestions from chatbot

Cons
  • Would help to have more in-depth analytics

4. Botsify

Botsify is a popular online AI chatbot platform that helps you create intelligent chatbots for your website as well as popular messaging channels like Facebook Messenger and Slack, without having to spend your time and effort in coding.

Pros
  • Bird’s eye view of the flows
  • Integrates with Checkbox plugin

Cons
  • New users may need some time to get used to the interface

5. Lobster

Using this platform, you can deploy your assistant to multiple channels, including web, mobile apps, messenger apps, and even smart home devices. Lobster, created by EBI AI, is an Artificial Intelligence chatbot platform for B2C enterprises to deliver instant, engaging and personalized customer experiences.

Pros
  • Regular retraining for AI-based assistants
  • Dedicated account manager
  • Branding options
  • Introductory workshop to select the best AI use cases for your assistant

Cons
  • No free plan available
  • May be expensive for small businesses

How can you make an AI Chatbot?

Before you can build a bot, there are several things you need to understand:
  • What problem are you trying to solve?
  • What platform will your chatbot reside on?
  • What server setup will your bot run on?
Understanding your goal, the bot’s objectives, and how you will handle input will help ensure that you get a good chatbot. Designing the conversational flow with these factors in mind gives your chatbot a human outlook.